If you have decided to 'adopt' one of my babies...
- I stand behind the quality of my work 100% and put forth my greatest effort with lots of love into every baby that I create.
- I DO NOT hold babies under any circumstances.
- Full payment is due within 24 hours of receiving invoice or sale will be forfeited and the baby will be relisted for sale.
- All babies are shipped priority mail with insurance that does require a signature.
- If a baby is damaged or lost in transit, a refund will be issued upon return of the doll to me, and when compensation has been received by me from the insurance claim.
- Returns (within 5 days) are accepted ONLY in a case by case situation and must be within reason as all babies are accurately represented with nontouched up photos.
- Returns must be shipped within 5 days of receipt of baby from me.
- A returned baby MUST be returned in it's original condition with all clothing and accessories and original packaging or there will be a deduction in the refund for those materials.
- I require that returns be shipped priority mail with insurance and at the expense of the sender. I will NOT be responsible for a baby being lost or damaged in transit.
- I ship within the USA and a few other countries on a case by case basis (extra shipping charges will apply)
- I DO NOT give refunds for buyer's remorse.
- ***I apologoize, but I am no longer taking custom orders***
***I AM NO LONGER ACCEPTING LAYAWAY***